SERVING: DORAL, KENDALL, HIALEAH, HOMESTEAD, CORAL GABLES, NORTH MIAMI BEACH, HOLLYWOOD, WESTON (COMING SOON)
AMIGOS TUTORING POLICIES
No Refunds are allowed, ALL sales are Final
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Any session can be rescheduled up to 5 days prior to the session through email at amigosTutoringFamilyFitness@gmail.com.
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Each month, clients are permitted to reschedule up to two tutoring sessions.
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Rescheduling of sessions can only be done for the following week.
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The account can be frozen for up to 2 weeks at no charge, once every 3 months if for an emergency with supporting documentation.
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Any missed sessions due to sickness, with a written medical note, can be made up 7 days from the desired session.
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If a makeup session is not done at the desired time, the session is lost.
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No member can arrive more than 15 minutes prior to or after their sessions.
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We cannot guarantee gender or the same tutor for each session.
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Must bring tablet/laptop/or materials or services will be cancelled.
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No food or drinks during the session.
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After 2 formal written behavioral issues, an act of termination will be issued.
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This is a 3-month commitment minimum, contract auto-renews until canceled.
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Cancellation is only made through email with signature 24 hours prior to the following billing date.
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If cancellation is attempted prior to the 3-month commitment plan being completed a $200 fee will be implemented.
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The frequency of sessions agreed upon during sign-up cannot be reduced until after the initial 3-month period.
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The client is responsible for any outstanding balance.
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Signature of contract confirms your approval to automatic payments.
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Payments are automatic, failure to process payment we cannot service sessions.
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No verbal communication through staff, text messages, DM, or calls can be done to conduct any changes.
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Everything is through our email amigosTutoringFamilyFitness@gmail.com.